E-Bike Service Gate

Shop-specific service-policy screening

Give riders a clear answer before they call or book.

E-Bike Service Gate answers one question using your shop’s confirmed policy: can this specific shop accept this service request?

Three outcomes only: CAN_SERVICE, CANNOT_SERVICE, or NEEDS_REVIEW.

Built for the service-policy decision

  • Minimum rule-relevant questions
  • Deterministic shop rules
  • Hosted Link and iframe use
  • Human callback only when needed
  • Owner-approved updates and temporary overrides

How it works

From shop policy to customer answer

1

Confirm your policy

Auto Setup proposes evidence from your website, or use the same fields manually. You approve every rule.

2

Publish your Gate

Use one Hosted Link or embed it on your shop site. Your Active rule version stays traceable.

3

Keep it current

Monthly confirmation, Pending Updates, and end-dated Temporary Overrides preserve live behavior until approval.

The outcomes

CAN_SERVICE

Continue to the shop’s configured service, contact, booking, or call handoff.

CANNOT_SERVICE

A terminal policy result. It does not become a booking or callback.

NEEDS_REVIEW

Unknown, missing, conflicting, or unreliable facts go to self-contact or an opt-in callback.

Commercial plans

Simple pricing for one shop Gate

Annual

$149 / year

$149/year, automatically renews annually until canceled. Cancellation does not end the already-paid period, and the same Hosted Link is retained through reactivation.

PayPal approval does not activate a Gate by itself. License changes occur only after a verified provider notification.

Privacy and boundaries

Collect less by default

Ordinary Gate

No rider name, email, phone, address, account, or customer file is requested.

Human callback

Only a verified NEEDS_REVIEW callback asks for name, one contact method, consent, and an optional short note.

Operational separation

Business events, diagnostic logs, and audit records are kept as distinct data families.

Future referral boundary

Future reciprocal referral is coming soon, not live

When launched under the applicable Terms, the reciprocal network will be free: no lead fee, no commission, and no referral fee. Paid shops will participate by default and may opt out through support. Opting out does not disable your Gate; it works in both directions, so your CANNOT_SERVICE results stop entering the network and your shop stops appearing in other referrals. The program makes no guarantee of leads, and V1.3.3 has no customer referral results, location ranking, sponsored placement, or cross-shop customer flow.

FAQ

What decision does the Gate make?

Only whether this shop’s own confirmed service policy accepts the submitted request.

What happens when facts are unclear?

The result is NEEDS_REVIEW. The customer can contact the shop directly or request a callback.

Can the rules change without approval?

No. Draft and Pending versions do not affect the live Gate. Publication is explicit and audited.

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